Privacy Policy
Last Updated: September 8, 2026
SUDS Window and Eaves Cleaning (“SUDS,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://sudswindows.com/, contact us, request an estimate, or otherwise interact with our website and services.
1. About SUDS Window and Eaves Cleaning
SUDS Window and Eaves Cleaning provides residential and commercial exterior cleaning services in Toronto, Ontario, including window cleaning, eavestrough and gutter cleaning, pressure washing, exterior house cleaning, soft washing, roof cleaning, residential and commercial cleaning, and ice dam removal.
Business: SUDS Window and Eaves Cleaning
Address: 20 Ravina Crescent, Toronto, Ontario M4J 3M1, Canada
Phone: (647) 331-7837
Email: info@sudswindows.com
Website: https://sudswindows.com/
2. Personal Information We Collect
When you contact us or request information about our services, we may collect information you voluntarily provide, including:
- First and last name
- Email address
- Phone number
- Street address
- City
- Province
- Postal code
- Details about your property
- Services you are interested in
- Information contained in messages or inquiries you send us
We may use this information to respond to inquiries, prepare estimates, schedule services, communicate with customers, and provide requested services.
3. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically.
This may include:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Date and time of visits
- Time spent on pages
- Referring website or source
- Device identifiers
- Other diagnostic or website usage information
This information may be used for website operation, security, troubleshooting, performance measurement, and improvement.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to provide website functionality, remember preferences, maintain security, and understand how visitors interact with the website.
Cookies are small files stored on your device by websites.
Depending on your browser, you may be able to block, delete, or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.
Where applicable law requires consent for non-essential cookies or similar tracking technologies, we will seek appropriate consent.
5. How We Use Your Information
We may use personal information to:
- Respond to inquiries
- Provide quotes and estimates
- Schedule cleaning services
- Communicate about requested or scheduled services
- Provide customer support
- Maintain appropriate business records
- Operate and maintain our website
- Improve our services and website
- Detect and prevent fraud, abuse, or security incidents
- Fulfill applicable legal and regulatory requirements
- Establish, exercise, or defend legal claims
We do not use personal information for purposes unrelated to our business without an appropriate legal basis or consent where required.
6. Contact and Quote Requests
When you submit a contact or quote request through our website, we may use the information you provide to contact you regarding your inquiry and determine which SUDS services may be appropriate for your property.
Submitting an inquiry or requesting an estimate does not obligate you to purchase a service.
7. Service Providers
We may use third-party service providers to help operate our website and business.
For example, service providers may assist with:
- Website hosting
- Website security
- Email delivery
- Contact forms
- Website maintenance
- Data storage
- Analytics or website-performance measurement
- Customer communications
These providers may process information as necessary to provide their services to us.
We do not sell or rent your personal information.
8. Disclosure of Personal Information
We may disclose personal information when reasonably necessary:
- To service providers supporting our operations
- To comply with applicable laws or legal processes
- To respond to lawful requests from government or regulatory authorities
- To protect SUDS, our customers, or others from fraud, security threats, or unlawful activity
- In connection with a sale, merger, restructuring, or transfer of all or part of our business
- With your consent or at your direction
9. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected and to meet legitimate business, legal, accounting, tax, security, and record-keeping requirements.
Retention periods may vary depending on the type of information and why it was collected.
When personal information is no longer reasonably required, we may securely delete, anonymize, or otherwise dispose of it, subject to applicable requirements.
10. Security of Personal Information
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information under our control.
However, no internet transmission, website, or electronic storage system can be guaranteed to be completely secure.
11. Accessing or Correcting Your Information
You may contact us to ask about personal information we hold about you or to request access to or correction of your personal information, subject to applicable legal limitations.
Where applicable, you may also request withdrawal of consent for certain uses of your information.
We may need to verify your identity before processing certain privacy requests.
12. Canadian Privacy
SUDS Window and Eaves Cleaning operates in Toronto, Ontario, Canada.
We seek to handle personal information in accordance with applicable Canadian privacy requirements. Where consent is required for the collection, use, or disclosure of personal information, we will seek consent appropriate to the circumstances.
13. Children’s Privacy
Our website and services are intended for individuals seeking residential or commercial cleaning and property-maintenance services.
Our website is not directed toward children, and we do not knowingly seek to collect personal information from children through the website.
If you believe a child has provided personal information to us, please contact us.
14. Links to Other Websites
Our website may contain links to websites, social-media platforms, or services operated by third parties.
Third-party websites have their own privacy practices and policies. SUDS Window and Eaves Cleaning is not responsible for the privacy practices or content of websites we do not operate.
We encourage you to review the privacy policy of any third-party website you visit.
15. Social Media
SUDS maintains profiles on third-party platforms including Facebook, Instagram, LinkedIn, Pinterest, and YouTube.
When you interact with SUDS through these platforms, the platform may collect and process information according to its own privacy policy.
Information processed independently by those platforms is governed by their respective privacy practices.
16. International Processing
Some service providers used to operate our website or business may process or store information outside Ontario or Canada.
When information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction and may be accessible to courts, law-enforcement agencies, or regulatory authorities in accordance with applicable law.
17. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our website, business practices, technology, services, or applicable requirements.
When the policy is updated, we may revise the “Last Updated” date at the top of this page.
We encourage visitors to review this Privacy Policy periodically.
18. Contact Us
If you have questions about this Privacy Policy or how SUDS Window and Eaves Cleaning handles personal information, contact us:
SUDS Window and Eaves Cleaning
20 Ravina Crescent
Toronto, Ontario M4J 3M1
Canada
Email: info@sudswindows.com
Phone: (647) 331-7837
Website: https://sudswindows.com/